FAQ

🌿 What is Manuka Honey?

Manuka honey is a monofloral honey native to the islands of New Zealand. It is harvested from the nectar of the manuka tree, also known as Leptospermum scoparium , in remote areas of the South Islands, far from any use of pesticides.

Nutrimel offers you this holistic natural remedy. Long revered as a protective and healing plant by islanders, it wasn't until 1981 that the multiple benefits of manuka honey were scientifically validated.

Naturally thick, with a color ranging from dark cream to brown, manuka honey is no ordinary honey. It is highly valued for its many medicinal properties.

🌿 Can I use your honey in cooking or baking?

Honey is both a delicious treat and an essential ingredient in cooking. It's perfect for glazes and golden crusts, and also acts as a natural preservative in pickles and sauces. It also helps retain moisture in dense cakes, while giving them a beautiful color.

Culinary enthusiasts appreciate manuka honey for its rich, complex, and slightly bitter flavor, which adds an extra dimension to dishes. Note: Honey is about twice as sweet as sugar in recipes.

🌿 How should I store my honey?

Honey is one of the few natural products that preserves itself. The ideal storage temperature is between 14°C and 20°C. The ideal location: a cupboard, away from heat sources and direct light.

🌿 Why is Manuka honey more expensive than other honeys?

Manuka honey is unique to New Zealand, and obtaining pure manuka honey is a specialized task for beekeepers. Harvesting it is more complex and time-limited, being available only at certain times of the year.
The unique properties of Manuka honey are highly sought after worldwide, fueling a continued high demand.

🌿 Can you use manuka honey on your skin?

Absolutely! Manuka honey offers excellent benefits for the skin. Genuine manuka honey is an ideal natural alternative for treating skin infections like eczema or acne.
It's also a natural moisturizer that draws moisture from the air to the skin. It helps heal minor burns and promotes the regeneration of dry or damaged skin.

🌿 What does the UMF level mean?

One of the indicators used to assess the quality of UMF® Manuka Honey is methylglyoxal (MGO). This chemical compound is identified as responsible for the unique antibacterial properties of Manuka Honey.
The UMF® level varies depending on the amount of MGO present in the honey.

🌿 MGO – UMF equivalence:

To help you, here is a correspondence table:

  • <83 mg/kg MGO = UMF 5+: moderate activity, general well-being use

  • <263 mg/kg MGO = UMF 10+: good antibacterial activity, prevention and well-being

  • <440 mg/kg MGO = UMF 13+: good antibacterial activity, digestion and prevention

  • <514 mg/kg MGO = UMF 15+: therapeutic use, well-being and digestive disorders

  • <829 mg/kg MGO = UMF 20+: higher activity, intensive topical use

🌿 Can children eat honey?

Children over 12 months old can safely consume our honey.

🌿 What is your return policy?

We offer a 100% satisfaction guarantee . If you are not completely satisfied with your order, we will refund you in full within 15 days for any unopened item.

🌿 How do you ship orders?

We know you want to receive your order quickly.
That's why we partner with multiple carriers to ensure fast, low-cost delivery. Shipping is handled through our Amazon warehouses.

🌿 When will my card be debited?

Your card will be debited when your order is validated.

🌿 Can I cancel or modify my order?

As orders are processed quickly, it is not possible to cancel or modify them once validated.

🌿 What is your commitment to ingredients?

We are committed to providing you with 100% natural, GMO-free and gluten-free products.
Nutrimel honey is tested and certified by independent laboratories, according to the strict standards of the New Zealand Ministry of Health. It is guaranteed to be free of artificial colors, flavors, fillers, or additives .

🌿 What are the direct benefits of manuka honey?

Manuka honey is used to strengthen the body and rebalance bacterial and fungal flora. This natural remedy is even used in New Zealand hospitals to fight bacteria like Staphylococcus aureus , which are resistant to antibiotics, and to stop Helicobacter pylori , which causes stomach ulcers.

It also helps boost the immune system and fight infections, viruses like EBV, and winter flu.

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