FAQ

🌿 What is Manuka Honey?

Manuka honey is a monofloral honey native to the islands of New Zealand. It is harvested from the nectar of the Manuka tree, also known as Leptospermum scoparium, in the remote South Islands, far from any pesticides.

Nutrimel brings you this holistic natural remedy. Long revered as a protective and healing plant by the island's inhabitants, it wasn’t until 1981 that the multiple benefits of Manuka honey were scientifically validated.

Naturally thick and ranging in color from dark cream to brown, Manuka honey is not your ordinary honey. It is highly valued for its many medicinal properties.

🌿 Can I use your honey in cooking or baking?

Honey is both a delicious treat and a kitchen essential. It’s perfect for glazing and creating a beautiful golden crust, and it also serves as a natural preservative for pickles and sauces. Additionally, it helps retain moisture in dense, moist cakes, adding a touch of color.

Food enthusiasts appreciate Manuka honey for its rich, complex, and slightly bitter flavor, which adds an extra dimension to dishes. Keep in mind that honey is about twice as sweet as sugar when using it in recipes.

🌿 How should I store my honey?

Honey is one of the few natural products that preserves itself. The optimal temperature for storing honey is between 14°C and 20°C. The best place to store it is in a cupboard, away from heat sources and direct sunlight.

🌿 Why is Manuka honey more expensive than other honeys?

Manuka honey is unique to New Zealand, and obtaining pure Manuka honey is a specialized task for beekeepers. It is more difficult to extract, and its harvest period is limited, as it is collected only at specific times of the year. The unique properties of Manuka honey are highly sought after by consumers worldwide, driving constant demand.

🌿 Can Manuka honey be used on my skin?

Absolutely! Manuka honey offers excellent benefits for the skin. Genuine Manuka honey is an ideal natural alternative for helping treat skin infections, including eczema and acne. It’s also a natural moisturizer that enhances skin hydration by drawing moisture directly from the air and into the skin. Additionally, it helps treat minor burns and promotes the regeneration and repair of dry or damaged skin.

🌿 What does the UMF level mean?

One of the indicators used to assess the level or quality of each UMF® Manuka honey is Methylglyoxal (MGO). This chemical is identified as giving Manuka honey its unique antibacterial properties. The UMF® level varies depending on the amount of MGO present in the honey.

🌿 Methylglyoxal (MGO) to UMF Conversion Chart:

For your reference, please consult this chart:

- <83 mg/Kg MGO Equivalent to UMF 5+: Moderate activity level, used for general well-being.
- <263 mg/Kg MGO Equivalent to UMF 10+: High activity level, good antibacterial properties, used for prevention and general well-being.
- <440 mg/Kg MGO Equivalent to UMF 13+: High activity level, good antibacterial properties, used for prevention, general well-being, and digestive healing and treatment of other conditions.
- <514 mg/Kg MGO Equivalent to UMF 15+: High activity level, good antibacterial properties, used for prevention, general well-being, digestive healing, and treatment of other conditions.
- <829 mg/Kg MGO Equivalent to UMF 20+: Superior activity level, excellent antibacterial properties, used for topical applications.

🌿 Can children consume honey?

Children over 12 months can safely consume our honey.

🌿 What is your return policy?

We offer a 100% satisfaction guarantee. If you are not completely satisfied with your order, we will issue a full refund within 15 days of your purchase for all unopened items.

🌿 How do you ship orders?

We understand you want to receive your order as quickly as possible, which is why we partner with multiple shipping providers to deliver your order promptly at a reduced rate. We ship orders through our Amazon warehouses.

🌿 When will my credit card be charged?

Your credit card will be charged at the time your order is placed.

🌿 Can I cancel or modify my order?

Since your order is processed quickly, we are unable to cancel or modify your order once it has been placed.

🌿 What is your commitment to ingredients?

Ingredients: We are committed to offering you 100% natural, non-GMO, gluten-free products. Nutrimel honey is tested and certified by independent laboratories according to the strictest standards and regulations of the New Zealand Ministry of Health. It is 100% free of artificial colors, flavors, fillers, or dyes.

🌿 What are the direct benefits of Manuka honey?

Manuka honey is used whenever it is necessary to strengthen the body and combat bacterial or fungal imbalances. This natural remedy is used in New Zealand hospitals to help fight bacteria like Staphylococcus aureus, against which chemical antibiotics are ineffective, and to stop Helicobacter pylori, which causes stomach ulcers.

Manuka honey also helps boost the immune system and fight infections, viruses like EBV, and winter flu.

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